Customer Service - Vet24
For emergencies call 6318 5300
Customer Service

Customer Service

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Customer Service

Our customer service representatives are trained to assist clients with bookings, pet care inquiries, emergencies and insurance claims..

The customer service team are the first point of contact for most queries, questions and when clients enter our clinic. They are always happy to help and provide assistance and advice on pet care when required. 

These friendly people are all familiar with a large range of animals including exotic pets. The CS Team are trained in vaccination protocols, parasite prevention, pet nutrition and a range of other veterinary practices. Because this team want to ensure you have a satisfying visit to Vet24, they welcome your feedback. 

Need to make a pet insurance claim for your visit to Vet24? 

The customer service team will assist you to compile the necessary documents.



Make an appointment and we’ll contact you.